Speakers
Keynote Speakers and Other Plenary Session Speakers
Janet Napolitano – Secretary (invited)
John Berry – Director, Office of Personnel Management (invited)
Martha Johnson – Administrator, General Services Administration
Rafael Borras – Under Secretary for Management
Jeff Neal – Chief Human Capital Officer
Richard A Spires – Chief Information Officer (invited)
Peggy Sherry – Chief Financial Officer (invited)
Nick Nayak – Chief Procurement Officer (invited)
Dr. Kenneth J. Buck – Executive Director of Management Integratio
Donald G. Bathurst – Chief Administrative Officer
Brad Cooper – Deputy CAO
Chief Administrative Officers Council
Jeffery Orner – USCG
Rob Janson
Karen Shelton – Waters, TSA
Delia Davis – FEMA
Marty Finkelstein
Lee Fields – USSS
Marcus Hill – FLETC
Nancy Guilliams – USCIS
Dana Bouley - CAO/S&T
Michael Capps – NPPD
Gloria Eskridge – DHS HQ
Teresa Pohlman – CAO/OSEP
Scott Myers – CAO/ALM
Karl Johnson – CAO/RPM
Secretary Janet Napolitano
Secretary – Department of Homeland Security
Janet Napolitano is the third Secretary of the Department of Homeland Security and is leading our nation's collective efforts to secure our country from the threats we face - from terrorism to natural disasters.
To counter the threat of terrorism, Napolitano has forged new partnerships with international allies, and expanded information sharing with federal, state and local law enforcement - building a collaborative effort to detect and disrupt threats early on.
She has initiated a new, more strategic course to strengthen security along our southwest border, deploying additional personnel and advanced technology, while working closely with Mexico to combat violent international drug cartels - resulting in increased seizures of illegal contraband along the border and throughout our country's interior.
Napolitano also has forged a smart and effective approach to enforcing our immigration laws and prioritizing public safety while targeting criminal aliens and aggressively pursuing employers that knowingly take advantage of illegal labor.
She has strengthened the nation's ability to prepare for, respond to and recover from disasters by cutting through red tape and expediting decision-making along the Gulf Coast, providing new resources to build resilient communities and bolster their response capabilities, and calling on all Americans to play a role in the shared responsibility of making our homeland secure.
In each of these areas - counterterrorism; border security; immigration enforcement; and disaster preparedness, response and recovery - Napolitano is building upon the skills and resources of this young department by deploying the best that science and technology have to offer; reinvigorating partnerships with state, local and tribal governments and the private sector - our nation's first detectors and first responders; and implementing a bold Efficiency Review that is making the Department a leaner, smarter agency better equipped to protect the nation.
Prior to becoming Secretary, Napolitano was in her second term as Governor of Arizona and was recognized as a national leader on homeland security, border security and immigration. She was the first woman to chair the National Governors Association and was named one of the top five governors in the country by Time Magazine. Napolitano was also the first female Attorney General of Arizona and served as U.S. Attorney for the District of Arizona.
Napolitano was born in New York City and grew up in Pittsburgh, Penn., and Albuquerque, N.M. She graduated from Santa Clara University, where she won a Truman Scholarship and was the university's first female valedictorian, and received her Juris Doctor from the University of Virginia School of Law. Before entering public office, Napolitano served as a clerk for Judge Mary M. Schroeder on the U.S. Court of Appeals for the Ninth Circuit and practiced law in Phoenix at the firm of Lewis and Roca.
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John Berry
Director – Office of Personnel Management
John Berry is the Federal Government's Chief People Person. As the Director of the United States Office of Personnel Management, he is responsible for recruiting, hiring, and setting benefits policies for 1.9 million Federal civilian employees. Calling this a new day for the civil service, he is reinvigorating the Federal workforce to meet the challenges of the 21st century.
John is working closely with partners both inside and outside of government to fulfill President Obama's charge to "make government cool again by developing flexible, results-oriented HR policies and working to change how Americans view their public servants. His goal: build a workforce of dynamic innovators who put serving the American people at the heart of everything they do.
With over twenty years of experience in the Federal government, Berry is a passionate and aggressive advocate for public service and Federal workers. He first developed expertise in Federal employee and retirement issues during ten years as Legislative Director for Congressman Steny Hoyer of Maryland, now the Majority Leader.
During the Clinton Administration, Berry served as Deputy Assistant Secretary and Acting Assistant Secretary for Law Enforcement at the Department of the Treasury, where he had direct-line authority over 40% of the Federal law enforcement community, including the Secret Service and the ATF. He then served as Assistant Secretary for Policy, Management and Budget at the Department of the Interior.
From 2001 to 2008, Berry pursued his interest in conservation as Director of the National Fish and Wildlife Foundation and then as Director of the National Zoo.
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Martha N. Johnson
Administrator – General Services Administration
As Administrator, Johnson presides over the nation's premier federal acquisition and procurement agency. GSA leverages the buying power of the federal government to secure, in the most cost-effective, transparent, and sustainable manner possible, the goods, services, and real property that the civilian federal government needs to operate.
In addition, GSA develops government-wide regulations and policies that encourage agencies to use the best, most efficient management practices and serves as a gateway for citizens to directly access the full breadth of government services and information.
Johnson brings to GSA a combination of experience and record of leadership in both the public and private sectors. Most recently, Johnson served as co-lead for the Obama Presidential Transition Agency Review Team for GSA. She served as GSA Chief of Staff from 1996 to 2001, under then-Administrator David Barram. From 1993 to 1996, she was Assistant Deputy Secretary at the Department of Commerce. Under the Clinton Administration, Johnson also served in the Office of Presidential Personnel.
Since 2007, Johnson has served as Vice President of Culture at Computer Sciences Corporation, helping to direct a change in corporate culture within the 90,000-person organization. Previously, she was Vice President at SRA International, managing a strategic consulting group that served federal clients.
Johnson received her bachelor of arts degree from Oberlin College and master of business administration from Yale University.
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Rafael Borras
Under Secretary for Management
Rafael Borras oversees management of the Department of Homeland Security’s $56 billion budget, appropriations, expenditure of funds, and accounting, and finance. He administers control over the Department’s $17 billion in acquisitions and procurement. He is responsible for directing human capital resources and personnel programs for the Department’s 230,000 employees. Mr. Borras administers control of the Department’s information technology enterprise architecture. Mr. Borras is responsible for oversight of the Department’s facilities, property, equipment, and other material resources. He administers programs and processes that provide security for personnel, information technology and communications systems, facilities, property, equipment, and other material resources.
Mr. Borras has 27 years of management experience in the federal government, city government, and the non-profit and private sector. He has deep experience in the areas within the portfolio of the Under Secretary for Management at DHS, including finance, human capital, facilities, information technology, and procurement.
Prior to his appointment with DHS, Mr. Borras served as a Vice President with URS Corporation, a global engineering services firm. As Vice President of the Infrastructure and Environment Division, Mr. Borras managed Program Management and Construction Management profit and loss; overseeing operation business development and staffing as well as the National Federal Management and Construction Management Initiative.
Prior to joining URS, Mr. Borras served as the Regional Administrator for the Mid-Atlantic Region of the U.S. General Services Administration. As regional administrator, he managed an organization with more than 1,300 employees, providing federal customer agencies with real estate services; supply and procurement, vehicle acquisition, and leasing services; and information technology telecommunications services.
Mr. Borras served as Deputy Assistant Secretary for Administration in the U.S. Department of Commerce where he was responsible for overseeing the Department’s financial, personnel, information technology, budget, administrative services, acquisition, grants, and Equal Employment Opportunity functions. He also served as Deputy City Manager in the City of Hartford, Connecticut, where he was responsible for the departments of finance, police, fire, code enforcement, information technology, purchasing, budget, and human relations.
Mr. Borras began his public sector career as Administrative Officer for the Office of the County Manager in 1982 with Metropolitan Dade County Government in Dade County, Fla.
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Jeffrey Neal
Chief Human Capital Officer – Department of Homeland Security
Jeffrey Neal was appointed in June 2009 by Department of Homeland Security (DHS) Secretary Janet Napolitano as the Department's Chief Human Capital Officer (CHCO). Mr. Neal is responsible for the department's recruiting, diversity, learning and development, policies, programs and technology to ensure the Department has the right people in the right jobs at the right time; that the DHS workforce represents the nation we serve; that employees are developed and rewarded; and human capital policies, processes and technology support the Department's ability to fulfill the mission.
Mr. Neal has extensive Federal human resources and information technology experience, having served as a career civil servant for 31 years; including 11 years as a career member of the Senior Executive Service. He served as the Chief Human Capital Officer for the 23,000-employee Defense Logistics Agency (DLA) since 2000. At DLA, the U.S. Department of Defense's largest logistics combat support agency, Mr. Neal identified more than $50 million in administrative and operational savings—a transformation that was cited by the Partnership for Public Service as a model for other federal agencies. He created the Enterprise Leader Development Program to address the critical leadership skills required in today's workplace and developed a highly successful agency-wide survey to meet current challenges.
Mr. Neal was Deputy Director of Human Resources at the U.S. Department of Commerce from 1998 to 2000, where he replaced multiple staffing systems with a single online system—resulting in improved position fill time, accuracy and accountability. Prior to working at the Department of Commerce, he served as Director of Headquarters Complex Operations from 1997-1998 at DLA and worked as a personnel officer at DLA and the U.S. General Services Administration from 1993 to 1997.
He began his career in 1978 with the Department of the Navy as a participant in the Navy's human resources intern program. During his tenure with the Navy, he developed numerous innovative approaches to human resources challenges, including the Navy's first automated reduction in force system and an automated merit staffing system that was selected for Navy-wide implementation.
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Richard A. Spires
Chief Information Officer – Department of Homeland Security
Richard A. Spires was appointed in September 2009 to serve as the Department of Homeland Security's (DHS) Chief Information Officer (CIO). In this capacity, Mr. Spires is responsible for the department's $5.4 billion investment in Information Technology (IT). He leads and facilitates development, implementation, and maintenance of the department's IT architecture. Mr. Spires is the chairman of the DHS Chief Information Officer Council and the Enterprise Architecture Board. He strongly supports the Secretary's goal of unifying and maturing DHS – one DHS, one enterprise, a shared vision, with integrated results-based operations.
Mr. Spires held a number of positions at the Internal Revenue Service (IRS) from 2004 through 2008. He served as the Deputy Commissioner for Operations Support, having overall responsibility for the key support and administrative functions for the IRS, to include Information Technology, Human Capital, Finance, Shared Services, Real Estate, and Security functions. Prior to becoming Deputy Commissioner, Mr. Spires served as the IRS' CIO, with overall strategic and operational responsibility for a $2 billion budget and a 7,000- person Modernization and Information Technology Services organization. This division is accountable for maintaining over 400 systems that administer more than 200 million taxpayer records and supports more than 100,000 IRS employees. Mr. Spires served for two and half years as the Associate CIO for Applications Development and led the IRS's Business Systems Modernization program, which is one of the largest and most complex information technology modernization efforts undertaken to date.
From 2000 through 2003, Mr. Spires served as President, Chief Operating Officer, and Director of Mantas, Inc., a software provider that provides business intelligence solutions to the financial services industry. In helping to establish Mantas, Mr. Spires successfully led efforts to raise $29 million in venture funding. Prior to Mantas, Mr. Spires spent more than 16 years serving in a number of technical and managerial positions at SRA International. Mr. Spires received a B.S. in Electrical Engineering and a B.A. in Mathematical Sciences from the University of Cincinnati. He also holds a M.S. in Electrical Engineering from the George Washington University. Mr. Spires was named a Distinguished Alumnus of the University of Cincinnati's College of Engineering in 2006.
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Peggy Sherry
Chief Financial Officer – Department of Homeland Security
Peggy Sherry is the Department of Homeland Security's Deputy Chief Financial Officer. She joined the Department in 2007 as the Director of Financial Management responsible for developing department-wide financial management policy, preparing department-wide financial reports and leading the Department's financial audits.
Prior to joining the Department, Ms. Sherry was the Deputy Chief Financial Officer for the United States Holocaust Memorial Museum and an auditor with GAO for more than nine years overseeing numerous financial audits, including leading segments of the financial statement audit of the U.S. government. Prior to her service in the public sector, she worked as a financial manager in the banking and constructions industries.
Ms. Sherry has her Bachelors degree in Accounting from George Mason University and a Masters in Accounting and Finance from University of Maryland (UMUC). Ms. Sherry is a Certified Public Accountant and a Certified Government Financial Manager.
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Nick Nayak
Chief Procurement Officer – Department of Homeland Security
Nick Nayak has over 24 years of senior private, public and academic leadership experience. He has been a dynamic figure in the field of federal acquisition – helping to professionalize the federal acquisition workforce; implement methods to obtain acquisition savings; and recruit the next generation of acquisition professionals.
Nick served as Deputy Director for IRS Procurement responsible for support to the United States tax collection system. In this capacity, he managed operational procurement enabling IRS to collect nearly $2.7 trillion annually, funding a significant portion of the federal government.
Prior to serving as Deputy Director, Nick served in several high-impact leadership positions, including Director, Strategic Acquisition Initiatives, Deputy Director, Office of Information Technology Acquisition, Assistant to Director, Information Technology Program Management Office, Project Executive for the IRS Commissioner's Security Readiness Project and Director, Treasury Acquisition Institute (TAI).
Nick has served in virtually every acquisition workforce role in government including program manager, contracting officer, procurement analyst, contracting officer's technical representative, technical evaluation chair, purchase card approving official and competition advocate, as well as, contracts administrator, cost estimator and proposal writer in the private sector.
Nick has a Ph.D. in Administration and Management, an M.S. in Management and a B.S. in Finance and Economics. He has served as an adjunct professor for several universities and taught over 45 undergraduate and graduate business courses.
Nick's hobbies include playing tennis, where he has won more than 100 Washington metropolitan area amateur tennis tournaments and was rated as high as 5.0 on the United States Tennis Association's rating system.
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Dr. Kenneth J. Buck
Executive Director of Management Integration
Dr. Kenneth J. Buck serves as the Executive Director for Management Integration within the Department of Homeland Security's (DHS) Management Directorate. In this role, Dr. Buck works with Component leadership and the Management Directorate's line of business chiefs to align organizational structures, programs, processes and metrics to meet the Department's strategic plan. He works with Component heads, their teams and the Department's oversight authorities to optimize management integration efforts and help ensure major programs operate with maximum efficiency and effectiveness.
Prior to joining DHS, Dr. Buck served as the Director for Acquisition Policy and Acquisition Career Manager at the Department of Veterans Affairs (VA) where he oversaw an acquisition workforce numbering more than 10,000 acquisition professionals. Dr. Buck has served in several leadership positions during his 30-year federal career in areas of acquisition, program management, and strategic human capital management and information technology. He is known as an innovator and outside-the-box thinker and is adept at managing change and solving complex problems.
Before joining VA, Dr. Buck served as the Director for Strategic Human Capital Management at the Centers for Medicare and Medicaid Services (CMS) at the Department of Health and Human Services. Prior to his post at CMS, he served for nearly eight years at the General Services Administration in several acquisition-related capacities including the Director for the Share-in-Savings Program Office and as Executive Director for Business Innovation. He also served in the role of Senior Procurement Executive at the Commerce Department, Director of IT Acquisition at the Postal Service, and a contracting officer within Department of Defense.
Dr. Buck holds a Ph.D. in Human and Organizational Systems and published his dissertation on paradigm shifting change in public sector. He also holds two Masters Degrees in the fields of Acquisition Management and Organizational Systems and is a Fellow in Change Management at the Johns Hopkins University. He has taught at George Washington University and has published several articles and lectured internationally on change management.
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Donald G. Bathurst
Chief Administrative Officer – Department of Homeland Security
Mr. Bathurst is Chief of Administrative Services, Department of Homeland Security. He is responsible for delivery of administrative services to the Department of Homeland Security, including facilities acquisition, facilities management, inventory management, records management, health and safety programs, environmental compliance, mail room, motor pool, fleet management and a customer service center.
Most recently he served as the Director of the Office of Asset Management at DHS, responsible for planning, development, acquisition, management, protection, and disposal for all tangible assets of the Department of Homeland Security, including land, buildings, motor fleet, aircraft, and all other personal property.
Mr. Bathurst has served within FEMA as the Director of the National Dam Safety Program, coordinating the activities of 24 Federal agencies and the 50 States; as director of building sciences and public education programs in the Mitigation Directorate; and as the Deputy U.S. Fire Administrator, where he was instrumental in establishing counterterrorism training, coordinating anti-arson efforts and putting facility management plans in place for the National Emergency Training Center.
Prior to his service at FEMA, he spent more than 15 years at the General Services Administration where he served as the Chief Fire Protection Engineer. He also served in a variety of other roles including Acting Director of Safety, Chief of Environmental Management, and Acting Director of Repair and Alteration.
He started his career as a firefighter and Emergency Medical Technician in Prince William County, VA, and Prince George's County, MD.
His accomplishments have been recognized through numerous awards from within the government and the private sector, including the 1992 Arthur S. Flemming Award as one of the top five managers in Federal service and the NSPE Federal Engineer of the Year award for GSA. His contributions to risk management and fire performance estimation have been internationally recognized, most notably by the Society of Fire Protection Engineer's President's Award. He is a Fellow of the Society of Fire Protection Engineers.
Mr. Bathurst is a member of the Federal Government's Senior Executive Service and holds a Bachelor of Science in Fire Protection Engineering from the University of Maryland and a Master of Public Administration from The American University, where his practicum project explored relationships between the Executive and Legislative Branches of the Federal Government.
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Brad Cooper
Deputy Chief Administrative Officer – Department of Homeland Security
Mr. Bradford Cooper is currently serving as the first Deputy Chief Administrative Officer for the Department of Homeland Security. Mr. Cooper is responsible for providing executive level policy, oversight and operational leadership for: Real Property, Design and Construction, Personal Property, Logistics, Marine, Aviation, Fleet, Environmental Planning, Historic and Cultural Preservation, Environmental Management, Occupational Safety and Health, Energy, Mail, Records, Directives, Forms, Printing, Publications and Graphics and Library.
Previously he was the Director of Asset Management at the Department of Homeland Security where he provided executive oversight for Real Property, Design and Construction, Personal Property, Logistics, Marine, Aviation, Fleet and Mail Management. He spent the prior eight years with the Department of the Treasury-United States Mint in various executive level positions, including Senior Advisor to the Director, Associate Director for Manufacturing, Deputy Associate Director for Sales and Marketing, and Superintendent of the West Point Mint. His responsibilities included manufacturing, engineering, supply chain management, sales and marketing, coin design and engraving, safety, environment, energy, facilities and construction management, research and development, finance, human resources and systems support.
- While at the United States Mint, Mr. Cooper developed and implemented a comprehensive five year capital investment and workforce management plan to achieve world class status through the implementation of a Total Productive Manufacturing (TPM) effort that combined the principles of lean manufacturing, ISO9000 (product design and quality management system), ISO14001 (Environmental Management System) and supply chain management. In addition, Mr. Cooper received the Secretary of Treasury Award on three separate occasions for:
Key contribution to the launch of the largest coin program in the history of the world, the fifty state quarters (50Q), issuing one new quarter for each state every ten weeks. - Achieving sales revenue growth of 166% and profitability improvement of 200% for numismatic products through the utilization of a newly developed database marketing program that facilitated customer segmentation strategies.
- Co-leading the launch of the Golden Dollar, the first new circulating coin since 1979, producing over one billion coins in the first year. This was more than the Susan B. Anthony (SBA) dollar coin in 21 years and far exceed the projected demand of 300 million.
Before coming to the Government, Mr. Cooper worked for over 11 years in various positions in the private sector, most recently as the Chief Operating Officer, U.S. Controls Corporation. Prior to that, he was Plant Manager, Operations Manager and Safety Director responsible for domestic and international operations at Texas Instruments Inc., as well as an Engineer for Raytheon Corporation. He holds a BS in Industrial Engineering and Operations Research from the University of Massachusetts College of Engineering.
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Jeffery Orner
Chief Administrative Officer - United States Coast Guard
Jeffery Orner is the Deputy Assistant Commandant for Engineering and Logistics. He has served in this position since 2005, and he's been a member of the Senior Executive Service (SES) since 1999. Mr. Orner leads the people who provide engineering and logistics to ensure the readiness of all Coast Guard units. The Coast Guard's Aviation Logistics Center, Surface Forces Logistics Center, and Shore Infrastructure Logistics Center work for him. He led the team that developed and implemented the Coast Guard's Mission Support Organization, and he's the lead negotiator with the employee unions on modernization implementation. He's also the Coast Guard's Chief Efficiency Review Officer, and the Chief Administrative Officer.
Mr. Orner was the Executive Director of the Naval Supply Systems Command from 2001 to 2005. As NAVSUP's number two official, he led a worldwide work force of over 24,000 military and civilian personnel; oversaw $10 billion in annual spending; and, was NAVSUP's chief acquisition executive. He managed the Navy's supply chain operations while leading an enterprise-wide business transformation that created a single customer-focused enterprise out of 14 organizations, and institutionalized long-term continuous improvement using Lean and Six-Sigma. He was a founder of the Navy's "Virtual Systems Command" which strengthened alignment across the Navy's acquisition and support organizations. He was also the co-leader of the DON logistics community.
From 1998 to 2001, Mr. Orner was the Assistant Deputy Commander, Fleet Logistic Support at the Naval Sea Systems Command (NAVSEA), the Navy's largest Systems Command. As NAVSEA's senior logistician, he managed acquisition and in-service processes, products, services, programs and information technology to achieve and sustain affordable readiness for all ships Navy-wide.
From 1993 to 1998, he was an Assistant Program Executive Officer for Mine Warfare. He led logistics and configuration management for the PEO's ships, aircraft, and Explosive Ordinance Disposal systems (70 in-service systems, 25 system acquisition and 2 shipbuilding programs). Previously, he was the Configuration and Logistic Support Branch Head in the Surface Combatant Ship Program Office, with responsibility for surface combatant ships in all phases of their life-cycles, Navy-wide. He began his Federal career in 1981 as a cooperative education student.
Mr. Orner has been awarded Presidential Rank Awards by the President of the United States twice. In 2005 he received the Presidential Rank Award of Meritorious Executive, and in 2010, he received the Presidential Rank Award of Distinguished Executive. He has also received the Navy Meritorious and the Superior Civilian Service Medals, and was the first recipient of the CNO's Admiral Stan Arthur Award for Logistics Excellence. Under his leadership, in 2004, NAVSUP received a Meritorious Unit Commendation from the Secretary of the Navy, recognizing the Command's business transformation and superior mission performance.
Mr. Orner is an acquisition professional, certified at Level III by both DOD and DHS, in Program Management and in Life Cycle Logistics. He grew up in Ebensburg, PA, holds a Bachelor of Arts from Wittenberg University, and a Master of Science from the Kogod School of Business at American University.
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Karen Shelton-Waters
Chief Administrative Officer – Transportation Security Administration
Karen Shelton Waters was appointed the Deputy Assistant Administrator/Chief Administrative Officer under the Office of Finance and Administration for the Transportation Security Administration in August 2009. She provides executive leadership, operational oversight and direction for the following programs: Real Estate Services, Information Management Programs, Property Management and Occupational Safety, Health and Environment.
Prior to joining TSA, Ms. Shelton Waters served as the Director of the Administrative Services Division for the United States Department of Agriculture's (USDA), Food Safety and Inspection Service from September of 2002. She began her civil service career in 1988 with the Department of the Navy. In 1994 she was selected for a highly competitive contract specialist internship with the Department of the Treasury. Upon completion of the program, Ms. Shelton Waters continued her employment with the Department of Treasury, working for the Internal Revenue Service, Departmental Offices and the Office of the Comptroller of the Currency.
Ms. Shelton Waters received a Bachelor of Arts in Sociology from East Carolina University and completed programs at the Federal Executive Institute, Charlottesville, VA . She received a Master's Certificate in Contracting from George Washington University and is a member of the Federal Executive Institutes Alumni Association, and the East Carolina University Board of Visitors.
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Delia P. Davis
Chief Administrative Officer – Federal Emergency Management Administration
Delia Davis is the Chief Administrative Officer for the Federal Emergency Management Agency (FEMA) where she is responsible for the delivery of occupational, health, safety, and environmental, facilities, and records management services.
During her time with FEMA, she also served as the Assistant Director of the Management Directorate and most recently, as the Director of Business Operations and was responsible for the Office of Business Management; Occupational Safety, Health, and Environmental Management; Security; and Records Management.
Ms. Davis has over 25 years of federal service most of which have been in federal acquisition, covering contracting operations, acquisition policy, oversight, and program management. Delia is a graduate of the American University Washington, DC, where she studied International Business. She also holds a graduate certificate in Information Resources Management from the National Defense University.
Prior to her service at FEMA, Delia was the Acting Senior Procurement Executive and Director of the Office of Acquisition Management at the Department of Commerce (DOC). During her time at DOC, she led the Office of Acquisition Management through a Business Process Reengineering (BPR) Study and initial implementation of BPR recommendations.
Ms. Davis had also been the deputy director of Business Policies and Strategies for the Department of Transportation. In this position, she was responsible for policy and business systems initiatives governing the Department's acquisition and grants programs totaling more than $70 billion annually.
Formerly, she was Director of the Acquisition Systems Division at the General Services Administration, Office of Government-wide Policy, where she implemented the first government-wide point of entry for federal business opportunities (www.fedbizops.gov) and a similar portal for grant funding opportunities that is now known as Grants.gov.
Ms. Davis was Acting Assistant Deputy Commander for Contracting Management for the Naval Supply Systems Command where she was responsible for policy and oversight of all Navy field activities. She also held acquisition positions at the Naval Air Systems Command on both the F/A-18 Aircraft Weapon System Program and the High Speed Anti-Radiation Missile Program.
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Lee Fields
Chief Administrative Officer – U.S. Secret Service
Special Agent Lee M. Fields is a Deputy Assistant Director in the U.S. Secret Service's Office of Administration in Washington, D.C., and also serves as the new Chief Administrative Officer (CAO) to the Department of Homeland Security. His duties now focus on leading and managing the agency's CAO functions and administrative lines of business, all of which support the various objectives of the agency's dual mission.
Over his 25-year career with the Secret Service, Mr. Fields has gained extensive field experience conducting and managing criminal investigations as well as carrying out protective security advances for Secret Service protectees. He has served under every President since Ronald Reagan, and carried out protective assignments for a number of presidential and vice presidential candidates. He also has conducted numerous domestic and international protective intelligence advances for agency protectees, and has served in supervisory roles for numerous visiting foreign heads of state.
His investigative experience includes conducting criminal investigations of counterfeit currency, forgery, access device fraud and mortgage fraud. He also has served on several task forces which investigate organized crime activities.
Mr. Fields began his law enforcement career in 1982 as a Police Officer with the Gainesville Police Department in Gainesville, Florida. In February 1985, he was hired by the Secret Service as a Special Agent assigned to the Jacksonville Field Office, Jacksonville, Florida.
Mr. Fields earned a Bachelor of Arts degree in Criminal Justice from the University of Florida. In May 2007, he earned a Masters of Science Degree in Management, as part of an Executive Leadership Program at Johns Hopkins University. A native of Jacksonville, Florida, Mr. Fields is married with four children. Mr. Fields is a member of several national organizations to include the Fraternal Order of Police, International Association of Chiefs of Police, and the American Academy of Forensic Sciences.
"I am extremely excited about the opportunities afforded me in this new CAO position and I'm very proud to represent the Secret Service in such a prestigious capacity. I feel the Chief Administrative Officer's Council (CAOC) serves the Department extremely well and I look forward to contributing to this success. The administrative functions of the CAOC are critical to the Department's success, both as a whole and to each individual component."
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Marcus Hill
Assistant Director for Administration – Federal Law Enforcement Training Center
Marcus L. Hill serves as the Assistant Director for Administration at the Federal Law Enforcement Training Center (FLETC), Glynco, Georgia. He was appointed to this position in June 2006. In this position, he provides executive oversight of two offices, comprised of seven divisions and program areas, that provide support services to the FLETC law enforcement training mission. Prior to this appointment, he served as Deputy Assistant Director, Office of Operations Support within the Administration Directorate.
Mr. Hill began his FLETC career in 1999 when he accepted the position as Chief, Staffing and Classification Branch with the Human Resources Division. From 1999 to 2002, he also held positions as the Senior Policy and Project Analyst (SPPA) for the Office of Planning and Resources, and the Assistant to the FLETC Director.
Mr. Hill left the FLETC for a short period of time from July 2002 to January 2004. During that time, he served as the Administrative Officer for the Transportation Security Administration (TSA), in the Jacksonville, Florida, Field Office. Mr. Hill rejoined the FLETC team in January 2004 where he served as the SPPA for the Training Directorate.
In addition to his service with the FLETC and TSA, Mr. Hill has held a variety of civil service positions within the Department of the Navy, and the United States Air Force. Mr. Hill also has an extensive military background including service with the United States Air Force active and reserve components, and recently retired as a reserve officer. During his civilian and military careers, he has been recognized on several occasions for Distinguished and Meritorious service.
Mr. Hill is married and has three children.
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Nancy Guilliams
Director of Administration – U.S. Citizenship & Immigration Services
In December 2003, Nancy W. Guilliams was appointed Director of Administration, United States Citizenship and Immigration Services (USCIS), Department of Homeland Security (DHS). Mrs. Guilliams formerly served as the Deputy Assistant Commissioner for Administration with the Immigration and Naturalization Service of the Department of Justice from 2000 to 2003.
Mrs. Guilliams began her career as a federal employee at the Pentagon with the United States Army. As Chief of Facilities Assessment from 1991 to 1993, she provided enterprise –wide cost and feasibility analysis and alternatives for senior Army leadership decisions. Promoted to Chief of the Plans Division in 1993, she managed the community planning for the Army's real property inventory and the Base Realignment and Closure (BRAC) construction and restoration programs.
Mrs. Guilliams civilian educational includes a Bachelor of Arts from Pembroke State University, NC. She is a 1994 graduate of the Federal Executive Institute in Charlottesville, VA and a 1997 graduate of the U.S. Army War College in Carlisle PA. Upon returning from graduate school at Carlisle, Mrs. Guilliams served in the Army Budget Office where she managed Army Family Housing budget and privatization of family housing across the Army. In 1998 she was promoted to Deputy Chief of Staff for Support for the U.S. Army Corps of Engineers where she was responsible for administrative support functions Corps wide as well as the headquarters operating budget.
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Michael Capps
Director, Resource Administration – National Protection & Programs Directorate
Michael H. Capps serves as the Director of Resource Administration for the National Protection and Programs Directorate (NPPD) at the U.S. Department of Homeland Security. In this role, Capps oversees all aspects of human capital, security operations, facility management and acquisition, professional development and training, and continuity of operations and government programs for the Directorate. Capps has led NPPD's Office of Resource Administration since June 2008.
Prior to joining NPPD, Capps was the Associate Deputy Assistant Secretary for Human Resources (HR) at the Department of Health and Human Services (HHS). In that position, Capps was responsible for the oversight and management of a consolidated HR program of operational policies and activities for HHS, which consisted of 70,000 personnel. He also developed best practices models, service delivery standards, and quantifiable evaluation strategies based on measurable outcomes.
Before HHS, Capps served as the Director of Management and Development for the Department of Defense Counterintelligence Field Activity (CIFA). There, he was responsible for the planning, programming and execution of all agency-wide administrative, management, personnel, payroll, facilities, training, security and education programs for the headquarters and subordinate offices, which represented more than 1,400 civilian, contractor, and military personnel. Capps managed a 300-person staff which provided support to the entire agency. He was also responsible for all strategic counterintelligence training for the Department of Defense and all credibility assessment training and research for the federal government.
Capps was the Deputy Director for Developmental Programs at the Defense Security Service (DSS) prior to CIFA. At DSS, he was responsible for the direction, management, and control of the DSS Academy, the Defense Academy for Credibility Assessment (DACA), the Office of Security, and the Office of Human Resources. In this role, Capps developed, directed and supervised all aspects of human resources and professional development for nearly 3,000 employees.
Prior to DDS, Capps served as the Director of the Department of Defense Polygraph Institute (DoDPI) where he was responsible for the training of all examiners in forensic psychophysiology. He was also charged with the oversight of all research activities within DoD related to credibility assessment. Capps served as the principal advisor to the Office of the Secretary of Defense on all credibility assessment policies. In 1998, he was appointed to the Senior Executive Service.
Immediately before his appointment to DoDPI, Capps served as the Senior Advisor for Quality Management for the Director of Security Services at the National Security Agency (NSA). In this position, Capps advised leadership on the development and alignment of the organization's vision, goals, and strategies that would enable measurable outcomes to be achieved.
Prior to entering the government in 1990, Capps was a member of the executive council of Argenbright Holdings, Ltd. of Atlanta Georgia, one of the nation's largest security companies. During his eight years with that corporation, he was President of Argentbright Polygraph, Inc., and also served as President of InterGram, Inc., a psychological testing company.
Capps has been Executive Director, President, and Chairman of the Board at the American Polygraph Association, and was a recipient of their highest awards for research, writing, teaching, merit, and excellence. Capps also received the Secretary of Defense Medal for Exceptional Civilian Service in 2006 and the Secretary of Defense Medal for Meritorious Civilian Service in 2007.
Capps has lectured in 18 states and five countries on topics that include security awareness, employee theft, labor management, psychological testing, and detection of deception. Over the past several years, Capps has published thirteen articles in professional journals or other national publications and has co-authored a book on psychological integrity testing.
Capps earned his undergraduate degree in Social Science from Troy State University and a Master of Science in Applied Psychology from the University of Baltimore, where he graduated with honors. Capps is married to the former Rhonda Neese of Selma, Alabama and has three children and four grand children.
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Gloria Eskridge
Chief Administrative Officer – Department of Homeland Security Headquarters
Gloria Eskridge is the Department of Homeland Security Headquarters Chief Administrative Officer and Director, Administrative Operations.
Gloria came to DHS from the United States Mint, were she was Associate Director of Sales and Marketing. Under her leadership the collectible and investment business grew to over $1 billion dollars. She managed the 50 States Quarter Program, the most popular coin program in the history of the United States. She worked with the governors and the Commission of Fine Arts in development of each design and coordinated launch events that were attended by several thousand citizens of the state. She worked with Congress and stakeholder groups, numerous coin and Congressional Medals programs. These included the popular Marine Corps Commemorative Coin and Congressional gold medals honoring Dali Lama and Mother Theresa. She managed a customer service operation servicing over one million calls per year. The University of Michigan recognized the customer service operation as a top performer compared with government and private sector organizations.
Prior to joining the United States Mint, she worked for R.J. Reynolds Tobacco International and was Director of International Business Development.
She graduated from Greensboro College with a B.S. degree in Chemistry and an MBA from Wake Forest University.
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Teresa Pohlman
Director, Occupational Safety and Environmental Programs – Department of Homeland Security
Dr. Teresa R. Pohlman has over 25 years of extensive leadership experience managing all aspects of public and private sector environmental and infrastructure program and product development. Her background includes management positions with responsibility for $300 million to over $1 billion annual budgets for environmental, infrastructure, and facility maintenance programs.
At Headquarters Air Force, she was the Environmental Division Chief, and managed the Air Force's $1 Billion environmental program, including cleanup, compliance, conservation, and pollution prevention, for all bases in the United States and overseas, including international bilateral agreements with Russia , Norway , Argentina , and Italy . She also served as an Air Force Regional Program Manager with the Air Force Base Conversion Agency, for a $300 million program concerned with base closure and disposal issues, closing five Air Force bases. While working for the Navy, she served at the Naval Facilities Engineering Command Headquarters as the Navy single point of contact for environmental base closure issues, She also worked at the Naval Coastal Systems Center in Panama City , Florida as the Project Manager for the Chemical Warfare Protective Dive Suit.
As the Tenant Activities Group Leader at the Pentagon Renovation Office (PRO), she was responsible for the strategic master planning for the entire Pentagon Renovation, other facilities on the Pentagon Reservation, and other geographically dispersed sites for alternate operations. She ensured that the strategic design and requirements for these projects were consistent across the Department of Defense, among the Navy, Army, Air Force, Marine Corps, and the other Defense agencies. These requirements integrated operations and maintenance considerations during construction, via the Design Process, where multiple stakeholders participated to ensure renovation and construction are accomplished without sacrificing mission continuity. In addition, she managed the safety and occupational health program for all projects in the Pentagon Renovation Office's $3 billion program, including both renovation and new construction. She was also responsible for coordinating the overall implementation strategy to incorporate appropriate force protection projects, added to the Pentagon Renovation Program as a result of the September attacks, into the $1billion Pentagon renovation efforts. For their outstanding efforts in sustainable construction, her Team won the Presidential Award for Leadership in Federal Energy Management, one of five awarded in the federal government. In addition, she spearheaded the efforts for LEED certification of three Pentagon Renovation projects, the Metro Entrance Facility, the Pentagon Athletic Center , and the Remote Delivery Facility.
Prior to the Department of Defense, she worked for several defense contractors, and wrote Program Management Plans, Operational Specifications, and Quality Assurance Plans for research and development projects. She also performed and directed power spectral density, moment of inertia, and stress analysis of a large Navy ship cargo transfer crane, and analyzed an inertial navigation system for shock and vibration effects. While working at Rockwell International and NASA, she managed and executed the installation and test of Orbiter Experiments on the Space Shuttle, for the first three flights of the Columbia.
Currently, Dr. Pohlman is the Director, Occupational Safety and Environmental Programs at Headquarters, Department of Homeland Security.
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Scott Myers
Director, Assets & Logistics Management – Department of Homeland Security
Scott Myers is the Director of Assets and Logistics Management for the Department of Homeland Security. He is responsible for reporting, tracking, and management of the department assets.
Prior to coming with the Department of Homeland Security he was with the Treasury Department. He began his career with the government nine years ago at the United States Mint as the Controller, Circulating Coinage. He was responsible for leveraging the Mint's newly implemented ERP system to provide meaningful financial and operational information. He also developed the performance metrics for the Circulating Coinage Strategic Business Unit. His most recent position was the Associate Director for Manufacturing Operations. In this position he was responsible for the four minting operations that manufacture United States coinage. As Associate Director he was responsible for the implementation of Lean Supply Chain Manufacturing concepts as well as the development and implementation of a comprehensive capital modernization program.
Prior to coming to government, Scott spent twenty-two years with Reynolds Aluminum, the maker of Reynolds Wrap. During his career he served in administrative, financial, and operational roles. His experience ranges from developing and implementing business processes and controls, managing fleet and logistics operations, business startups and acquisitions, to consolidation of operations.
Scott has a BA from Florida State University and an MBA from Duke University.
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Karl Johnson
Director; Records, Publication, & Mail Management – Department of Homeland Security
Karl Johnson assumed his current position in December 2006, after serving as the Assistant Director Asset Management and Director of Mail Management for the Department of Homeland Security. In his current position, Mr. Johnson is responsible for the Departments Records, Directives, Printing, Library Services, Forms and Mail Management Programs.
Prior to joining the Department of Homeland Security, Mr. Johnson, was a National Operations Manager for Pitney Bowes. Mr. Johnson led a team with representation from Congress, DoD, university research laboratories, United States Postal Service, and commercial industry in recovery operations and reestablishment of mail services to Congress following the October 2001 Anthrax attack against the U.S. Senate and U.S. House of Representatives.
Mr. Johnson retired from the United States Air Force in 2001 were he served as a Security Forces Officer commanding Security and Law Enforcement units and as a subject matter expert for nuclear weapon security policies and system security engineering for weapons acquisition and development.
He has a Master of Arts degree in Business Management from Webster University , and a Bachelor of Arts degree in Criminal Justice from Minnesota State University . He is a graduate with honors from the United States Air Force, Air War College and Air Command and Staff College.
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